Inform Health’s Personal Health Record ‘highly commended’ at 2025 HTN Primary Care Awards
After being named a finalist in the coveted Digital Solution of the Year category at this year’s HTN Primary Care Awards, Inform Health’s Personal Health Record received the ‘highly commended’ accolade during a virtual awards ceremony held last week.
The judging panel learned how Midlands Partnership University NHS Foundation Trust (MPFT) is using the PHR to remove barriers to access, optimise service delivery and target provision based on data-led decision making.
Used by thousands of MPFT’s patients to search for, book, cancel and amend appointments quickly and easily by creating an account online, Inform Health’s PHR is delivering notable benefits. Not only is the innovative system improving the patient journey but use of Inform Health’s PHR has already contributed to a reduction in the service’s DNA rate. Walk-in rates are also lower, enabling the service to better allocate resource and ring fence appointments for more complex cases/vulnerable patients.
Commenting on being named the ‘highly commended’ finalist, Sue Bunn, commercial director at Inform Health said:
“We’re incredibly honoured that our PHR has been recognised as one of the most innovative healthcare-focused digital solutions on the market today and would like to thank MPFT for their innovative vision and use of our system.
MPFT has embraced the PHR to encourage patients to become more proactively involved in their care, paving the way to better access to advice, contraception, testing and treatment – as well as reduced onward transmission and better public health. Key to delivering this was the creation of a sophisticated triage process that sits within MPFT’s PHR and effectively identifies patients’ needs before directing them to the next most appropriate level of care or communication. This was made possible through effective partnership working, an integrated technology approach and a shared vision for delivering enhanced care pathways and service provision.”
The HTN Primary Care Awards are designed to provide a platform to share innovations, solutions, case studies, collaborations and projects to help shape future services and systems across health and care. Click here for more information.
